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Safety & Medical Emergencies
Palo Alto is an extremely safe community and other than obvious precautions when out late at night, visitors should feel comfortable freely exploring the city without concern for their safety. Use common sense and extra care when using the pedestrian tunnels at the train stations, and avoid walking alone at night. Downtown Palo Alto is a vibrant night spot that attracts many out-of-towners and a generally harmless homeless population, so some additional care is warranted late at night.

Urgent medical care is accessible from either the Urgent Care department at the Palo Alto Medical Foundation (located at 795 El Camino, between Town & Country Village and the Westin Hotel, phone 650-853-2958) or the emergency room at Stanford University Hospital, (phone 650-723-5111) located at the back of the hospital off of Quarry Road. (Follow "Emergency" signs posted on streets in the area.) Map

If you have a non-life threatening medical problem go to Palo Alto Medical Foundation Urgent Care. Map You'll get quicker attention and excellent care. No appointments are available except for pediatric urgent care, where they are strongly advised. Hours are 7 a.m. to 9 p.m. every day of the year. The Stanford Hospital emergency room (open 24 hours) functions as a regional trauma center, so there can be long delays for patients with non-emergency conditions.

Dialing 911 for a medical emergency in Palo Alto or at Stanford will result in a response from Palo Alto Fire Department paramedics, which will transport patients to the Stanford emergency room.

For after-hours prescriptions, Walgreens operates the only 24-hour pharmacy in the area at 121 El Camino Real, Mountain View, phone 650-961-7555.



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Palo Alto Visitors Center
355 Alma Street, open Monday through Friday from 9 to 5. Drop in, visit online or call 650-324-3121 for assistance during your visit.
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